Privacy Policy
Last updated: July 13, 2026
Welcome to FlirtLab!
Pulse Pal LLC ("FlirtLab", "we", "us", or "our") operates the FlirtLab mobile application (the "App"), along with other related services (collectively, the "Services").
We are dedicated to protecting your privacy. This Privacy Policy explains how we collect, store, use, and share information when you use FlirtLab.
FlirtLab lets you practice conversation and communication skills by chatting with AI-driven characters. We process the data described below solely to provide and improve this experience, and we do not use the content of your conversations for marketing or advertising purposes.
Any undefined terms in this Policy hold the same meaning as those in our Terms of Service. For any questions, contact us at [email protected].
1. Information We Collect
A. Information You Provide
When using the App, you may share the following information:
- Profile Information. Your first name, last name, and an avatar image you choose from your device's gallery or camera. This information is stored only locally on your device and is never uploaded to our servers or shared with third parties.
- Messages and Content. The text messages you send to a character during a chat. To generate the character's reply, your message and the relevant conversation history are sent to our AI service provider.
- App Preferences. Your notification and vibration settings, stored only locally on your device.
We do not require you to create an account, and we do not collect your email address, password, or any third-party login credentials.
B. Information We Collect Automatically
We use Firebase Crashlytics and Firebase Analytics (provided by Google) to help us diagnose problems and understand how the App is used. Through these services we automatically collect:
- Device and Technical Data. Device model, operating system version, app version, and general performance/crash data.
- Usage Data. App interactions such as screens viewed and features used.
This data is processed by Google on our behalf, in accordance with Google's own privacy policy. We do not use advertising SDKs, and we do not sell your information to advertisers or share it for cross-app advertising purposes.
2. How Your Data Is Used
| Purpose | Details | Legal Basis | Information Categories |
|---|---|---|---|
| Providing the core functionality of the App | To generate AI character replies and let you use your chosen profile information within the App | Contractual necessity / Performance of the Services you requested | Messages and content, Profile information |
| Diagnosing issues and improving the Services | To identify crashes, bugs, and usage trends so we can maintain and improve the App | Legitimate interests | Device and technical data, Usage data |
| Enforcing our terms and legal compliance | To verify age requirements, enforce our Terms of Service, and comply with legal obligations | Legitimate interests, Legal obligation | Any of the above categories, as applicable |
3. How We Share Your Information
A. AI Service Provider. Your chat messages are shared with our third-party AI service provider solely to generate the character's response. This provider processes your messages under its own data processing terms and does not use them to advertise to you.
B. Service Providers. We use Google (Firebase Crashlytics and Firebase Analytics) to help us operate and improve the App, as described in Section 1.B.
C. Authorities and Others. We may share information with law enforcement, government authorities, or private parties where we believe in good faith this is necessary to comply with the law, protect our rights, or protect the safety of our users.
D. Business Transferees. We may share information with acquirers and other participants in a corporate transaction (such as a merger, acquisition, or sale of assets) involving Pulse Pal LLC.
We do not sell your personal information, and we do not share your conversations with advertisers.
4. How We Secure Your Information
We use industry-standard security technologies and procedures to protect your data from unauthorized access, use, or disclosure. Data transmitted to our AI service provider is encrypted using Secure Socket Layer (SSL) technology. Despite these measures, no system is entirely secure. If a data breach affecting you occurs, we will notify you as required by applicable law.
5. Data Storage and Retention
- Profile information and app preferences are stored only locally on your device and are retained until you clear the App's data or uninstall it.
- Chat messages are stored locally on your device and are retained until you delete them or uninstall the App. Messages sent to our AI service provider are used only to generate a response and are retained by that provider only as long as necessary to provide the Services, in accordance with its own data retention practices.
- Technical and usage data collected via Firebase is retained in accordance with Google's standard retention periods for Crashlytics and Analytics.
6. Your Rights and Choices
Depending on your location, you may have the right to:
- Request details on how we collect and use your personal data (available in this Privacy Policy).
- Request access to the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your personal information. You can delete your profile and chat history directly within the App, or remove all locally stored data by uninstalling the App.
- Withdraw consent, where processing is based on consent.
- Object to or request restrictions on how we process your personal information.
To submit a request, contact us at [email protected]. We may ask for details to verify your identity before processing your request. If you are in the European Economic Area (EEA) or the United Kingdom, you may also have the right to file a complaint with your local data protection authority. If you are a California resident, you may have additional rights under the CCPA; note that we do not sell your personal information.
7. Use of FlirtLab by Minors
Our Services are not intended for individuals under the age of 18. If we become aware that a minor under 18 is using the App, we will take immediate action to restrict their access and delete any associated data we hold. If you believe a minor under 18 has provided personal information through our Services, please contact us and we will make every effort to remove it from our records.
8. Changes to This Privacy Policy
As our Services evolve, we may update this Privacy Policy from time to time. We encourage you to review this page periodically. The date of the latest update is shown at the top of this Privacy Policy.
9. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Pulse Pal LLC